Introduction

Looking to conduct a technology survey question for employees? We've got just the right article for you. Technology has become a crucial part of our daily lives, but it can be difficult to know which survey questions to ask if you are looking to conduct a technology survey. It's important to understand the specific needs of each employee in order to get an accurate picture of what technology should be included in your company’s IT budget. Here are 10 essential technology survey questions you can ask employees:

How to develop technology survey questions for employees?

The first thing to keep in mind is that technology is everywhere. It isn't going away, and if you don't embrace it, you will be left behind. Technology is a tool that can be used to help you achieve your goals. We are all aware that technology has fundamentally changed the way that we live our lives. As of 2022, 5.3 billion people are currently using the internet. A blog post on how technology has changed our lives is linked here. With such a holistic impact that technology has made on our lives, it's important to get a good start for developing technology survey questions for employees.

One thing that you need to keep in mind is having a goal in mind for your market research project. Once you have a goal in mind, you can then begin forming questions for your project. If you'd like more resources on how to run a TMT B2B market research project, check out our recent blog post.

With so many different types of technology, it can be hard to know exactly what IT assets your company needs

A variety of technology solutions available can make it hard to know exactly what IT assets your company needs. This is especially true if you're a small business or work in an industry where technology is constantly changing. FinanceOnline has a useful article on the many software solutions available for your business. But no matter what kind of business you run, it's important that IT professionals understand what their employees need and how they use their computers. This makes it easier for them to decide which new technologies are worth investing in—and which ones aren't worth the money.

There are plenty of technology survey questions that can help you get the information you need

You can use technology survey questions for employees to make informed decisions about purchasing new equipment or upgrading your current hardware and software. In addition, some of the 10 technology survey questions are listed below. Using these will help you get a better understanding of technology questions related to surveys. 

• How does the employee typically work?
• What is their typical work schedule? 
• What are their specific job duties and responsibilities? 
• Which computer programs do employees use most often?
• Are they all the same, or are there different types? (If so, what kinds?)
• What is the age of your computers (in years)?
• How often do employees use their laptops, tablets, and phones while at work?
• Do they ever take them home with them after hours? If so, how often do they use their phone/tablet/laptop while at home during the weekdays or weekends?

The above is just a generalised list of technology survey questions for employees.

1. How does the employee typically work? (office location, travel, outsourced projects)

• How does the employee typically work? (office location, travel, outsourced projects)
• What is the employee’s office location? Does he or she work remotely? If so, how often does this happen and what are some of the challenges associated with working remotely?
• Does the employee travel for work? How often does he or she travel for work? Is there a particular period of time where there is more travelling than others (i.e., summer vacations)?
• Does their job entail working on outsourced projects or do they only do in-house work for your organisation?

2. What is the employee’s typical work schedule? (full-time, part-time, shift)

• Full-time: This is a full-time position and requires you to work 40 hours per week.
• Part-time: This is a part-time position and requires you to work less than 40 hours per week.
• Shift: This is an onsite or telework position that includes regular shifts of 8 hours or more in length, often including weekends and holidays, with at least one day off every week where the employee does not work or perform any duties for your company.
• Overtime: If your company pays overtime as it relates to this job (e.g., if they are eligible for overtime pay), indicate whether they receive it regularly or infrequently.

3. What are the employee’s specific job duties and responsibilities?

The tasks may vary but can provide insight into the types of programs that should be installed on their computer.

• What are the employee’s specific job duties and responsibilities? (tasks may vary but can provide insight into the types of programs that should be installed on their computer)
• Who do they communicate with?
• How often do they communicate with those contacts? (ex. daily, weekly)

This information will help you determine what type of technology would be best for each employee based on their day-to-day needs. It will also aid in determining the software and hardware requirements needed for your organisation as well as network access, security requirements, and much more.

4. Which programs does the employee use most often?

This will help you determine which programs are most commonly used. You should ask which programs the employee uses most often. This will help you determine which programs are most commonly used, and thus should be installed on their computer.

5. Does the employee need to share data with others (will this require more bandwidth)?

Do they need to share data with others? Additionally, you should determine if this would require more bandwidth. If your employees are working in a team, you want to ensure that they have the necessary tools to communicate effectively. This could mean setting up an online database or sharing files with coworkers through email. If an employee will be collaborating with people at different locations, they may need access to high-speed internet and mobile devices.

6. Does the employee tend to use mobile devices more than stationary computers (this question is crucial if you're considering a BYOD option)?

Now that you have a good idea of what your employees need, it's time to start thinking about how to provide it. One option is BYOD (Bring Your Own Device), which allows employees to use their personal devices for work purposes. However, this approach doesn't work for every company or employee: while it can be cost-effective and convenient for both parties, it also presents challenges like security concerns and compatibility issues with existing infrastructure.

By asking these six questions during the technology survey process, you'll gain insight into whether or not BYOD is right for your business—and if so, how best to implement it in a way that will benefit everyone involved.

7. Does the employee prefer working with a laptop or desktop and why?

In addition, you can ask if the employee prefers working with a laptop or desktop. Why? This is a question that will give you insight into what type of computer they feel will best meet their needs. Laptops are more portable, but desktops are more powerful and cost less.

• What features does this employee want to see in the new computer? (this answer will give you insight into how much power they need)
• How long do they plan on using this computer? (this answer will help you determine how much memory and storage space they'll need)

8. What is the most common pain point faced by employees in the organisation?

An important question to include in a technology survey question for employees is asking the major pain points that they face in their department. For instance, if network issues are the biggest problem that they face, then this is something that must be considered while sourcing new IT assets.

9. What can be done to improve the employee's experience with technology?

A pertinent question to ask while thinking about improving the employee experience with technology is asking them how they feel. From an employer's perspective, this information can be used in developing strategies. By asking technology survey questions for employees companies can gather data on how employees feel in an organisation. Therefore, if you're considering running a technology market research project, then be sure to include this type of question.

10. How comfortable are they with using IT assets in your company? 

One last thing to ask in technology survey questions for employees is their confidence level in using IT assets. This information gives companies ideas on how to develop employee training in the future. A full guide on IT asset management can be found here.

Summing up thoughts on technology survey questions for employees

Wondering what a case study on a technology market research project looks like? After you’ve asked the above questions, you should have a better idea of which programs and hardware your employees need to do their job. This will help guide your decision-making process when it comes time to run a technology survey project.