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6 min

How to use a B2B survey programming company for healthcare surveys?

A comprehensive guide on how to use a B2B survey programming company for healthcare surveys

GrapeData
Sep 21, 2022

Introduction

Healthcare is a critical industry that has an impact on everyone worldwide. Healthcare statistics and outlooks provide vital insights into the future of the industry. If you'd like to read more about the healthcare outlook, Deloitte has published one for the year 2022. The outlook explains how industry leaders and workers can shape the future of healthcare with actionable outlines. Choosing a B2B survey programming company is a big decision. A B2B survey programming company is a bridge between healthcare companies that run surveys and individuals who answer them. We want to make sure that you are working with a reputable and experienced company. We’ve got a list of suggestions to help you make the right decision. 

1. Before You Begin

Before you begin the process of working with a B2B survey programming company, there are several items to consider. You'll need:

  • A project timeline in hand. You'll have to lay out the stages of your research and when they will occur. This will determine how much time needs to be allocated for each step.
  • An understanding of what kinds of questions your survey will ask, and how many questions it will have overall. The more complex the questions, the higher chance that respondents may not answer them correctly in an efficient manner. If this happens often enough (which it does), it could cause problems for your results. In fact, this is particularly true for healthcare surveys. 

Let’s explore how to create a project timeline for healthcare surveys in the next section. 

2. Create a project timeline for healthcare surveys

To ensure you have a successful healthcare survey project, it is important that you set goals and expectations. The first step in creating your timeline is to create a project plan. This should include the following:

  • Who will be involved in the project (including yourself)?
  • What are your roles and responsibilities?
  • What deadlines need to be met?

Once this has been completed, next you can move on to create an outline for how long each stage of the project will take. You should identify any potential bottlenecks or challenges along with the actions required for overcoming them.

3. Check that the company you are working with has the experience to run healthcare surveys

Once you have a project timeline in mind you can then go ahead with selecting the B2B survey programming company:

  • Make sure the company you work with has the experience to run healthcare surveys.
  • Check the company's references, and if possible, check their websites.
  • Ask them how many years they have been in business and what kind of clients they have worked with.

If you’d like to know more about how we conduct healthcare surveys, please feel free to shoot an email to sales@grape-data.com

4. Make sure the company can ensure data privacy and integrity

Data privacy is a serious matter in the healthcare industry and should be a top priority for any survey programming company you hire.

A good B2B survey programming company will have experience working with healthcare companies and can ensure that your data remains confidential at all times. The team members should be well-trained to handle confidential data so that it does not fall into unauthorised hands.

It's also important for healthcare contributors who are using online surveys to know that their information won't be shared outside of their organisation without their consent. 

5. Make sure the company is able to run the healthcare survey quickly and efficiently

A B2B survey programming company should be able to run a survey quickly and efficiently. You should consider the following points when working with a B2B survey programming company:

  • How long will it take for the company to run your survey? Most companies have turnaround times that range from 24 hours to several days, depending on their workload. If you are pressed for time, make sure the company can meet your deadline before signing on with them.
  • What is their track record regarding customer service and quality control? Are they responsive when you need something? Have they had any errors or issues in the past with surveys they ran for other clients? These are all questions that need answers before working with a particular company.

6. Make sure the company has experience working with healthcare professionals

Before you hire a survey programming company to help you with your healthcare survey, make sure that they have experience working with healthcare professionals

Depending on the nature of your project, you can look out for:

  • Healthcare data collection
  • Healthcare research design and analysis

For more information on healthcare surveys, check out a case study we published on Digital Twins in Healthcare on our blog. 

7. Find a Survey Programming Company That Understands Your Needs

A healthcare survey programming company that understands your needs is key. You want a company that knows what they are doing, has experience in the healthcare industry, and can work with you to create a custom survey solution.

The best place to start is by finding a company that offers 24-hour service and support via email or phone. This will ensure that no matter when an issue arises there will always be someone available to help fix it. The next step would be asking about their pricing structure for any services required for completing the project successfully. So on, you can find a company that matches your needs.

8. Pick a survey programming company with a proven track record of success

When you're looking for a survey programming company, it's important to find one with a proven track record of success. Why? Because this means they have the experience and know-how to handle any kind of business survey project, from small ones to large ones. It also shows that they are committed to providing high-quality work every time.

The best way for you to determine if a company has a proven track record of success is by asking them about their clients. Ask about what types of businesses their clients are in and how long the company has been working with them. You should also ask if their clients give them positive reviews or feedback on how well their surveys were designed and administered.

9. Check Their Flexibility and Technical Support System.

As a B2B survey programmer, the company needs to have flexibility in the way your questions are presented. You also need to be able to work with different types of healthcare systems and databases. Some of the most common software programs include:

  • Qualtrics
  • Google Forms

The technical support system should also be considered. A good programming company will provide expert technical support for their clients as well as provide 24/7 customer service via phone or email. They should also have a contact platform where clients can submit any questions they might have. 

Summing Up B2B survey programming companies for healthcare surveys 

In conclusion, we have found that the best survey programming company for healthcare surveys will be able to assist you in conducting your survey and analysing the data. However, keep in mind that there are many companies out there providing this service and it is important to do your research before choosing one.